一．信帮公司提供专业的汽车租赁服务支持

信帮汽车租赁有限公司经过十多年的发展已经积累了丰富的经验，使得信帮公司的汽车租赁服务项目和体系得到了不断的发展和完善。我们为客户提供全方位的专业汽车租赁服务，并承担日常运作的全部责任。为达到信帮公司与客户方共同制定的工作目标，信帮公司提供充足的必要的管理人员、服务人员和技术支持人员。

二．信帮公司的员工发展

我们主要的目标和责任就是帮助员工在各个方面和公司共同成长和发展。我们派出的为客户提供汽车租赁服务的车辆管理人员、车辆驾驶人员、车辆维修人员及其它管理服务人员均经过全面培训。一对一的培训、服务意识培训、服务安全培训、员工小组会议、表彰日、荣誉日、家属参观日及其它活动都有助于提高员工的工作积极性。信帮公司的培训计划不仅仅是在指导员工“做什么”、“怎么做”，更重要是帮助员工“成为什么样的人”，在被奖励的员工及其他员工的心目中树立对自身工作自豪、自信、自尊的意识，正是因为有了这样人性化的企业文化和轻松的员工工作环境，我公司近几年的员工离职率为零。

三．信帮公司的工作程序

信帮公司为追求卓越做出了巨大的努力。一个公司之所以能够生存和取得长足发展完全取决于能否取得优质的服务质量以及将这种质量长期保持下去的能力。在追求卓越的过程中，我们集若干个项目十几年的发展经验，创造出严谨的工作程序和质量控制方法。

四．信帮公司的成本测量和计算过程

我们高度重视对每个项目的调查和研究，我们对全部要做的工作以及所需管理及服务人员人数进行详尽的测量，我们制定报价的原则是基于建立管理服务体系、客户的实际运作需求、当地劳务市场的行情，然后做出一份包含信帮公司所承担的各项责任以及包含部门运作成本的投标书。

五．信帮公司的合理分工

我们对专业化管理的原理深信不疑。公司管理人员在分配工作时十分谨慎，把工作分配给服务质量高、又能满足客户需求的员工或小组。这样公司管理人员可以全力以赴做提高服务质量的工作，并对员工的服务进行评价。

六．信帮公司的通用性

我们提供的管理服务团队是一支接受过标准化培训，善于组织、制定计划、拥有广泛技术知识的队伍。

七．信帮公司的安全和服务意识

在信帮公司经常看到、听到的就是“安全和服务”。对此通过我们长期为之服务的客户得以证实。信帮作为一家从事汽车租赁业的企业，安全和服务是我们立身之本。

The Overview of Xinbang Company

一．Professional car rental services

After a decade’s development, Xinbang car rental company has accumulated a great amount of experience, which continuously helps develop and improve the car rental service programs and system of Xinbang. We offer all-round and professional services to our clients and take an overall responsibility of daily operations. In order to achieve the goals, which are set up by both Xinbang and its clients, we provide abundant and necessary management, service and technical support personnel.

二．Staff development of Xinbang

Our main goal and responsibility is to help the staff improve themselves with the development of Xinbang company in all aspects. The vehicle management personnel, drivers, and vehicle maintenance personnel as well as other management staff of car rental service offered by us have been well trained. The employees’ work motivation has been improved by one-to-one training, service awareness training, safety awareness training, staff meetings, praise days, honor days, relative-visiting days and some other activities. The training plan of Xinbang company is not only aimed to instruct the employees “what to do”, “how to do”, but also help them know “what kind of people to be”. We have strengthened their consciousness of pride, confidence and self-esteem. Thanks to such humanized corporate culture and relaxed working environment, the quit rate of our company these years is almost zero.

三．Working procedure of Xinbang

Xinbang has been trying its best to pursue excellence. The survival and achievement of a long-term development of a company depends on its high quality service and the ability to maintain it. In the process of pursuing excellence, we have created a precise working procedure and quality controlling method, based on the developmental experience of several programs in more than ten years.

四．The process of measuring and calculating the cost of Xinbang

Xinbang has been paying high attention to investigating and researching every program. We have elaborately measured and calculated the workload and numbers of staff. Our principle of setting price bases on the management-service system, the practical needs of our clients, and the labor market situation. And we prepare the bidding documents with the content of all the responsibilities as well as the operations of each department of Xinbang company.

五．Reasonable division of work of Xinbang

We have no doubt in specialized enterprise management. The managers of Xinbang cautiously assign tasks to employees or groups, which can offer high quality service and satisfy the needs of our clients. In this way, the management personnel can make an all-out effort to improve the service quality and evaluate the staff’s service levels.

六．Versatility of Xinbang

Our team of management and service is a team, which has accepted standardized trainings, does well in organizing, making plans at the same time has a wide range of technologies.

七．The sense of safety and service of Xinbang

The most often seen and heard phrase in Xinbang company is “safety and service”. This can been verified by our long-term cooperative clients. As a car rental company, “safety and service” is the foundation of Xinbang.